Refund Policy

Last updated: October 1, 2026

We want you to be completely happy with BestServer.online. This policy explains when and how you can get a refund.

1. 30-day money-back guarantee

Web hosting, WordPress hosting and business email plans can be cancelled within 30 days of the initial purchase for a full refund of the hosting fee.

2. VPS hosting

VPS plans can be cancelled within 7 days of the initial purchase for a full refund. Hourly-billed instances are charged for usage only and are not refundable.

3. Dedicated servers

Because dedicated servers are provisioned specifically for you, they are not refundable once delivered. Setup fees for custom builds are non-refundable.

4. Non-refundable items

• Domain registrations, renewals and transfers
• Paid SSL certificates once issued
• Software licences (e.g. cPanel, Plesk, Windows)
• Renewals of any service after the guarantee period
• Services terminated for violation of our policies

5. How to request a refund

Cancel the service from your client area and open a billing ticket, or email billing@bestserver.online. Refunds are issued to the original payment method within 5–10 business days. Cryptocurrency payments are refunded as account credit.

Contact

Questions about this document can be sent to legal@bestserver.online.